Tesla
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Tesla Service Centers Need an Overhaul
While I love my Tesla, my experience with Tesla service has not been a positive one. I had to drive 4 hours to the closest service center for Tesla to look at my suspension for the 4th time in 18mos. They have done 4 alignments in 18mos and won’t fix the issue with the suspension. And I arrived before 5pm when I dropped off the car for a loaner, and the service center was locked up and not a soul in sight. I then had to wait 20min for a Uber who got sideswiped when we were on I-25 which sent us into the railing. I would have been much safer in the loaner I was promised while my car was in for service. Overall, Tesla needs to expand its service centers, provide loaners until 5pm on a weekday especially when driving 4hrs from Colorado to drop off the car, and needs to fix the suspension and stop having me pay a small fortune in alignments which do not remedy the issue.