U-Save Car & Truck Rental
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CHEAP IS NOT ALWAYS BEST!!!!!
My wife and I booked a rental through Priceline for a U-Save vehicle at LAX. Our flight arrived at 6:45 a.m. PST and after retrieving our luggage we were told to take an airport bus to an "empty open lot" to wait for a U-Save van. It was cold and we had no place to sit until the U-Save facility opened at 8:00 a.m. to send a van. After a stimulating, furious wait a van finally arrives and takes us to a back alley office, vehicle check out. The check out process took practically an hour or more with numerous unwelcomed surprises ranging from providing your own insurance for vehicle coverage to learning that we were responsible for flat tire repair (w/o a spare) to windshield damage. The final insult was the rental location was only open from 8 a.m. to 6 p.m. and our return flight to Houston left at 5:00 a.m. We had to return the vehicle the day before our departure by 6 p.m. with no refunds and arrange optional transportation to LAX. In reality we spent more money than we saved from the cheaper rental. CHEAP IS NOT ALWAYS BEST!!! For your sake PLEASE AVOID THIS RENTAL Agency! T & E Davis