C. DC is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 3.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
I ordered a phone that was misdelivered, since then, I have been fobbed off by multiple agents and been given a week deadline that turned into a two week, and then a three week, and then a four week deadline, with each deadline passing introducing another layer of investigations with another part of the company. Nearly two months later, I still have no phone, I don't have my money, and I'm sure Sony will find another way to extend the deadline another week. Even if they don't, 7 weeks is stupid when they acknowleded on the first day I raised the complaint that the item was mis-delivered. A terrible store.
