Materials Market
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Delivered inferior item then ignored.
Took delivery of an order of wood and roofing felt one week ago (07/05/25); this delivery had, for some reason or other, already been delayed from the original delivery date of 01/05/25. When it arrived, part of the order, 3 rolls of Iko Super Black Roof Felt (10 year life) had been substituted for Iko Green Shed felt (5 year life), an inferior product. Since then, i have contacted customer service but all i have received, is one e-mail starting that they are looking into it; that was four days ago, nothing since despite me chasing. This is not good enough! When this company works, it is a good service, but it is let down by poor customer service. Ordering from Materials Market is a gamble!