Nordstrom Rack
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Buyer beware.
Buyer beware. I made a purchase of several items online, amounting to several hundred dollars. I never received a receipt. I had to jump through hoops with Customer Service over the phone to have one emailed to me. Shame on me, but I hadn't read their return policy, assuming it would be like any other reputable, quality department store. One of the items I purchased was a pair of dress shoes my nephew had wanted for his birthday a couple of months later. Unfortunately, once he received the gift and tried to put on the shoes, he said he couldn't even get his foot in (despite the shoes being his size). I went to the Nordstrom Rack to return the shoes and was told they would not accept them as the purchase had been 67 days earlier, per policy. Brand new shoes that still have the stickers, packing, box, etc., could not be returned or even merit a store credit. So, unless you're a last-minute shopper for others' gifts, you'd best stay clear of this store. Before I could even ask a question about the policy, the clerk shouted "next" to move me along and bring the next customer forward (I had literally only been standing there long enough to hear her tell me the store policy). Her rudeness was the kicker for me. I won't buy anything from them again.