PAIR Mobile
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Ruined my iphone camera when replacing glass
Just remember before you hand your phone in, if they break something during the repair, they won't take responsibility! There was a crack in my camera lens (although it did not affect quality) and I asked to get the glass replaced, which they said they could do. Once they replaced the glass, the camera is now unusable - extremely blurry, can't focus on any object, and every light source has glare. Its like someone fogged up the inside of the lens, or smeared it with vaseline. With strong lighting, I can actually see streaks on the lens itself. I contacted support who told me I should have EXPECTED that my new iphone should have a camera quality this bad after repair. They then tried to imply that i actually had camera damage, which I didn't as I took pictures just fine MINUTES before giving the phone away for repair. I am not sure if they just used subpar glass on the lens (Their site mentions they use 90% quality compared to Apple original - this is more like 1%), or if they messed up during the repair. I can see what looks like laser burn or scratches behind the lens glass, which might be caused by their machine. Regardless, they were not careful or skilled enough for this task, and I was offered zero compensation or refund. My phone is now with Apple, pending a proper diagnosis and repair. Other 3rd party repair shops I went to all agreed that this was a shobby job. Think twice if you value your phone!