PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
PAIR Mobile receives high praise for its efficient service and helpful staff, with many customers noting quick turnaround times for phone repairs. Reviewers frequently highlight the professionalism and friendliness of the technicians, who are described as knowledgeable and caring.
Positive experiences include successful screen replacements and prompt assistance, making it a go-to option for tech-related needs. However, some customers express frustration with long wait times and miscommunication regarding appointments, particularly when they were told to return for services after traveling significant distances. Despite these occasional complaints, the overwhelming sentiment remains positive, with many recommending PAIR Mobile for its reliable and speedy service. Overall, PAIR Mobile is well-regarded for its customer service and repair efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 594 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 4 |
| Sep 24 | 4.7 | 12 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 13 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 4.5 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 3.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently had the screen on my iPhone and iPad replaced in Pair Swords”
“Do yourself a favour and stay away from Pair, worst customer service ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.0 out of 5 (good) | −6% | 594 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: PAIR Mobile is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.5).
500 reviews of PAIR Mobile. Filter by what matters to you.
Over a year ago
I went into pair had problem with my phone they fixed it within minutes two girls lovely love the shop
Over a year ago
I had a problem with my phone , I went into Pair Blanchardstown today & they were able to fix it there & then. The young lady I dealt with was so helpful. I would highly recommend Pair
Quick answers to the questions people ask most.
Repair times can vary depending on the issue and device. However, many customers have experienced quick turnarounds, often within the same day. For a specific estimate, please visit our website or contact us directly.
Yes, we strive to provide upfront pricing for common issues. For a detailed estimate based on your specific needs, please visit our website or contact one of our stores directly.
PAIR Mobile specializes in repairing a wide range of devices, including smartphones and tablets. For more information on the types of devices we service, please check our website or reach out to us.
We stand behind the quality of our repair services. For detailed warranty information, including terms and conditions, please visit our website or inquire in-store.
Customer satisfaction is paramount to us. If you're not satisfied with the service received, please contact us directly to discuss your concerns and how we can make it right.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The wait was so long
I went into pair had problem with my phone they fixed it within minutes two girls lovely love the shop
Not very happy with them at all, went online, paid for a new battery for my iPhone 13 mini. Went to the crescent shopping centre which was 45 mins away on a Saturday to be told to come back on Monday. Came back on the Monday to be told they didn’t have it in stock, should have told me that on the Saturday! Asked for a refund 3 weeks ago and have being totally ignored, no reply. No reply is a reply so gonna take this further and look to be compensated for my expenses as well. Do yourself a favour and stay away from Pair, worst customer service ever!
I had a problem with my phone , I went into Pair Blanchardstown today & they were able to fix it there & then. The young lady I dealt with was so helpful. I would highly recommend Pair
I recently had the screen on my iPhone and iPad replaced in Pair Swords. From start to finish, the process was smooth, professional, and surprisingly fast. The staff were friendly and helpful. Highly recommend this service if you’re dealing with a cracked or damaged screen. It saved me the cost of a new iPad, and the repair was worth every penny.
The technician I dealt with showed the upmost care and professional support! Would highly recommend this service and shop for any of your tech related needs!
Honest, trust worthy and prompt quick service. Very pleasant customer service.
Esther in Pair was underwood and kind she helped me and explained everything about my phone to me. Thank you
drop my phone on way to cuh a & e in wilton cork, went into pairs wilton had my screen fixed within 2 hours fast,reliable and very reasonable very happy after stressful day thank you so much.
This is my 2nd time using this service and both times have been brilliant, fast, competitive and everything explained thoroughly.
Very good Service from start to finish would highly recommend 👏
Screen replacement was a success. Estimated repair time spot on. Service polite and efficient.
Big thank you to Partik and his team Great service and so quick
They are very friendly and nice to approach to help.
Love this place, super lovely staff! Ninad is amazing and so helpful with everything, really sad to hear this place is closing down.
Extremely quick, efficient, professional. Got a turnaround in 40 minutes, compared to the usual half day, so was spared the inconvenience of being without phone. Went at midday hours on a Wednesday. Affordable aswell. Would 100% recommend and will 100% be using in the future
Excellent service with a smile totally recommend Pair Swords
Very quick and easy. Thanks very much😃
Very pleasent lady , most efficient Fiona
PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
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