P&O Cruises
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Slow check-in and poor communications
I arrive 75 minutes before the departure time and it took 60 minutes to get checked-in. My check in lane at Calais was BY FAR the slowest check-in lane. I was offered the following sailing. It took me 15 mins to clear French and UK customs The text that P&O sent me indicating slow customs was too late to affect my arrival time as I was en route to Calais. Other carriers had no check-in queues. So I will use one of them on my next trip to avoid all the stress next time.