Prime Property Management
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Prime Performance
Phones are answered in a timely manner and staff do their best to find an appropriate staff member to speak with. My building manager is Kellan. Since he has been the building manager for the block there has been a huge turnaround in communication between Prime and the block. Eg. Kellan and I have "worked together" on the rubbish and recycling situation. I speak with Kellan when absolutely necessary about matters concerning the block. Kellan is happy to take calls, returns calls when he says he is going to, always replies to emails in a helpful and encouraging manner. His colleagues have always been helpful in his absence. Having Kellan as our building manager makes me feel like we are working together as a team... Prime and residents and in particular when we got Bromley Council involved in the lack of pick up for rubbish and recycling. I believe a number of people feel the difference in the block in that our queries get answered!