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Troubles with Tesla headlight replacement
I am trying to replace a headlight on my Tesla model S and am having very difficult time with services. I started this process in July and I got an appointment for August. One week before the appointment I got an estimate for $770. I had to cancel that appointment and when I went to reschedule I was directed to another service center. A month later they provided an estimate for the same job for $2200. So super high for a bulb/headlight setup replacement. I cancelled that appointment dud to price but now I cannot get any appointments at the “cheap” $770 location. On line I am reading that someone was given a $3600 estimate for a headlight replacement. Why is there such a range of pricing for a necessary repair provided by Certified Tesla service centers? 770 - $3600 is a 500% difference. Why is Tesla not allowing contact with all service centers but is limiting owners by their algorithms which dictate where can one go for a service? I have to drive and charge 2 times on a way to get a bulb replacement and I don’t have a choice to call a service center directly or choose to which service center to go. Rather, I depend on Tesla algorithm with restrictions and limitations. Being a Tesla owner is very frustrating when one needs service. I must say thus far the service that we have had was fairly priced, this is the first item the tag seems outrageous. Last year our entire Tesla computer system was changed and we paid $2200 - is the headlight with a burned bulb an equivalent value or work to Tesla computer system? How many Tesla owners are willing and able to pay 2-3 K for a headlight replacement where a bulb replacement would do. Many of us are driving Tesla not as an income statement but because we want to protect the earth for children and their children. It would be great if Tesla would provide access to their service centers and pricing on line and if they would make sure that there is no 500% price difference for the same job among Tesla Service centers to which they direct us.