Samsung Electronics
Read all reviews for Samsung Electronics →
Software update broke my phone!!!!!
Hello, I have a Samsung S22, bought on 27.12.2022 and in the last 2 software updates i had major issues with it. The sound on it is totally gone, if i am making a call the other person can't hear me nor i can. All the APPs are working but the videos can't be watches as they go in rapid mode as if they are put on fast and no sound can be heard. The first time i managed to fix the problem not with Samsungs help but a guy working at Vodafone helped me but this last time i could not do anything. I took it in service, and they said as it is out of warranty that i have to pay. Why is that if Samsungs software update ruined my phone? After, leaving it in service the battery is gone also, it only lasts very little. So, this is what Samsung does, ruins your phones with software update so you can go and buy new phones. NOBODY FROM CUSTOMER SERVICE COULD HELP, THEY HAVE COMPLETLY LOST ME AS A CUSTOMER!!!! EXTREMLY DISAPOINTED!