Ozzi Home
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June 11 I ordered 1 Ozzi heater from…
June 11 I ordered 1 Ozzi heater from this company, all of a sudden without a final confirmation of the total [ I thought I was paying $79] I received an email with an invoice for over $700. I immediately contacted my bank and cancelled my credit card and then contacted the company by email to cancel the order and request a refund, NO RESPONSE, just repeated emails advising that my order had been packed, then my order had been sent, I replied to each email saying I had cancelled my order and DO NOT SEND IT. I finally received and email from Michellin saying it was too late to cancel the order and that the order had been sent but dont worry once I received the parcel he/she would personally guide me through the return process to receive a refund. I then received and email offering a 30% refund which I have refused, I am in the process of taking this claim further. I am devestated that this has happened to me as I am so careful about any online purchases and have secure systems in place to avoid such scams. The order number is 257620