Lyca Mobile IT
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Unfair Auto-Renewal and No Easy Way to Cancel
I purchased a travel SIM card during my holiday in Italy to use for just two weeks. Since then, the company has been charging me automatically through a recurring plan renewal, with no option to cancel online. The only way to stop it is by calling their customer service, which means waiting on hold for ages—and since I’m abroad, calling Italy is expensive. The only solution I’ve found is to cancel my bank card to prevent further charges. Such a frustrating waste of time and money. Avoid this company.