Materials Market
Read all reviews for Materials Market →
FUMING- I am VERY dissatisfied
FUMING- I am VERY dissatisfied at their customer service and I wish I had read all the trust pilot reviews before placing an order. I took a day off work on Friday (30th May) to wait for my delivery which was confirmed by email. I waited until 3.58pm and called their customer service number for an hour to be constantly cut off due to experiencing busy periods and then technical difficulties. My order did not arrive yet I had builders coming today (Saturday) to start building my patio area. So now not only have I lost a days holiday as it was for nothing I have now had to pay builders for a days work which they are unable to do!! I have tried calling this morning to find they are closed and an answerphone message stating the last day for delivery is December 23rd due to the holiday season (they may want to change that it’s embarrassing). I’ve asked for a refund as they have taken my money but not confident I will even get an answer!