Nordstrom Rack
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Nordstrom rack online is a negative…
Nordstrom rack online is a negative experience overall. I ordered a puffer jacket that included a puffer scarf. When I picked up my order they forgot to package the scarf. Of course there was nothing they can do. I tried to return it because I had no other choice since they messed up and didn’t really wanna take accountability, they said I couldn’t make the return there ( Nordstrom rack) that I had to go to an actual Nordstrom keep in mind, this is a very busy time and lines are insane/ parking lots are full. They treated me like I was an inconvenience for them and had to pay for their mess up. Terrible . Never again.