Lyca Mobile IT
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Difficult E Sim Registration
Lyca mobile needs to re think its registration website for E Sims in particular - it is difficult to upload your passport and authenticate yourself using the system. Furthermore, the instructions on the installation email are very confusing - why not offer an instant activation!? However, I would like to praise their customer service team, especially Naveen, who has been very helpful in issuing a refund due to me not being able to register, very efficiently. Their offers are very good and competitive, so it’s a shame that you can’t take advantage of them easily!