Twinkl Educational Publishing
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Subscription scammers
Took the free trial membership, put a reminder in my phone to cancel, "cancelled" the membership then noticed a few months later they were taking money again. Apparently I had only paused the membership. Well the pause and cancel button is the same!! I tried to cancel again but it never confirmed the cancellation and still said they would take a payment next month. Went on the chat and they immediately said they had deleted my payment details so I could not be charged again (so even the Twinkl staff can't cancel a membership???) Asked for a refund but I doubt I will see that money again. Agree with other people reviewing on here, no reason to take card details for a free trial. It is the same old subscription scam story, hope people forget or struggle to cancel and then they can get a few months of money from people. Just stand by your product Twinkl, if it is good and useful for someone they will pay you the subscription, if it is not let them have their trial and leave.