Stephen

Jun 8, 2022

Beniconnect- if you want to stand at the airport

Turned up at the desk in Alicante at 14:25 on 31st May. No sign of the driver. With no further explanation from the staff on the desk apart the driver turned up 30m later and then we sat on the coach for another 25-30m. All in it took took 2.5 hrs to reach our hotel from first approaching the Beniconnect desk. On the return we were told to await pick up at 16:15 for a flight that leaves the airport at 20:55! This meant we lost another 2 hours at the resort just so we could stand in the airport -economic for Beniconnect I suppose if you can treat people like this. If I would of known this at the time of booking I would have used another transfer company.