FMG Repair Services
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Today I received my car back from FMG…
Today I received my car back from FMG repair services after they fixed my car on behalf of Ditect line insurance. The service to repair the car was great and car is all fixed, but I was told that they would give my car a clean and wash and vacuum before it’s returned to me. Well this is were it went really really wrong, my car had a terrible smell inside the car like sour milk! Inside the car I found a small carrier bag with rubbish in and uneaten food and small sachets of BUTTER which had melted, also more rubbish in the car and none of this was mine, we are Strict vegetarian so we don’t eat meat, in the car was an empty box of chicken skewers and empty brinks cans. So I rang FMG and made a complaint only to be told that this must have happened from the RAC who delivered the car to them or happened during the week it was in storage! No one would eat food in my car! Well after doing some investigation work myself the small bag contained a receipt for the said foods and drink, so I make FMG aware firstly regardless if the RAC had left the food there which they didn’t or if it was the storage company which it wasn’t! FMG said they’d clean my car before returning it to me and didn’t. And also FMG repairs Durham has an address of 12 Renny's Ln, Durham DH1 2RS And what’s very strange is FMG are certain none of there staff would eat food and leave rubbish in my car. BUT as one would say this could be a strange coincidence could it not? But the address and name on the receipt is nothing other than Gilesgate Food & Wine, Durham DH1 2HX and what again could be just a coincidence is less than 10 meters away from FMG repairs Durham. Anyways nothing done to help me and my car smells like a back street greasy spoon! So I will have to get it “professionally “ cleaned to help with the mess and smell.