SKIMS
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Item very bad but customer service good
I’m only giving this a two star because I have received a refund for my item and my experience with customer service has been pretty good. They got back to me very quickly regarding my issue. But if I’m being honest I wouldn’t buy from skims again. I received my shapewear underwear yesterday and I wore it the same day. Within 3-4 hours the seams came undone (I wish I could add pictures to show) I was hugely disappointed as this item cost £36 and I genuinely went for an expensive pair of shapewear underwear because I believe that you get what you pay for so I wasn’t going to buy a cheap pair. I saw many reviews saying their experience with customer service was bad but this was not my experience. I sent the pictures and order number and within 1 day they issued my refund. The only downside is I’m not getting a refund for the shipping which cost me £10 but I can’t complain because at least the item is being refunded.