Amazing
Extremely fast shipping! I love SKIMS!!

SKIMS is a solutions-oriented brand that specializes in creating innovative underwear, loungewear, and shapewear designed to meet the diverse needs of its customers. The company focuses on providing high-quality, functional clothing that emphasizes comfort and inclusivity. With a commitment to redefining traditional apparel, SKIMS offers a variety of products, including sports bras, tops, leggings, and signature tees. Targeting a wide range of consumers, SKIMS aims to cater to individuals seeking stylish and functional clothing solutions that enhance their everyday experience. The brand's emphasis on body positivity and inclusivity resonates with a diverse customer base, making it a popular choice for those looking for comfortable and contemporary apparel options. By prioritizing innovative designs and high-quality materials, SKIMS positions itself as a leader in the next generation of clothing and shapewear.
Consumers express a mix of satisfaction and frustration with SKIMS. Many reviewers praise the quality and fit of the products, highlighting the easy online ordering process and quick delivery.
Comments like "the website is easily navigable" and "the bras fit and look perfect" reflect a positive shopping experience. However, a significant number of customers voice concerns about customer service and return processes, with complaints about sizing discrepancies and difficulties in obtaining refunds. One reviewer mentions receiving a bra that was "2 to 3 sizes smaller" than expected, while others report issues with refunds not being processed as promised. Despite these challenges, the overall sentiment leans slightly positive, with many expressing a strong love for the brand and its products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 160 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 2.8 | 83 |
| Jul 25 | 3.6 | 17 |
| Aug 25 | 3.9 | 59 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“I was happy with the easy online ordering and quick delivery”
“I bought an item on line went to the store and replaced item with bigger size”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.2 out of 5 (poor) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: SKIMS is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.2).
160 reviews of SKIMS. Filter by what matters to you.
Over a year ago
BALCONETTE PUSH-UP BRA is comfortable to wear and is really nice. I've had the bra for 2 months now, worn it maybe 6 times, washed it by hand 3 time, the holder strips are now ruined. Can’t wear it an... See more
Over a year ago
Prompt delivery! The fabric is so minimalist. I really like it.
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Polarized pattern: few middle ratings. 54% of recent reviews are 4–5★ and 42% are 1–2★.
SCAM - I’ve been trying to get a refund for weeks for customs they made ME pay and SKIMS support is a nightmare. I provided everything they asked for, including proof of payment from DHL, yet they keep closing the ticket and ignoring follow-ups. I’ve emailed multiple times and all I get is silence or the same generic reply. Totally unacceptable for a brand of this size. Feels like a scam – be warned.
BALCONETTE PUSH-UP BRA is comfortable to wear and is really nice. I've had the bra for 2 months now, worn it maybe 6 times, washed it by hand 3 time, the holder strips are now ruined. Can’t wear it anymore. I went to the Selfridges London store where I bought it. Of course I don't have the receipt anymore and the manager, Loudeen, had nothing to offer me. She even refused to call the floor manager and that is unacceptable. Very poor customer service. I've spend almost 1000 pounds there in the last 2 months and she prefers to let a customer go back upset instead of helping. 😒. skins check your staff please!
Prompt delivery! The fabric is so minimalist. I really like it.
Sizing was significantly different than the exact same item I had previously ordered. Disappointed as the items were final sale.
Love, love, LOVE my new Skims bras!!! I will never buy another brand!
Awful company to deal with, will never buy from them again. No refund, no replies or response to numerous emails. Do not buy from this company. Still waiting for my £80 !
I absolutely hate the bras I got and they look nothing like the pictures. I had to look again because I couldn't believe what I received. Completely sheer see through bra with the cheapest looking fabric on the cup. My husband was trying to do something nice for me, we got them on sale so no returning. The delivery was fine which is why I'm giving 2 instead of 1. But I can't believe this is what people are saying is so great. Could have gone to a department store and gotten something better.
Best bodysuits ever!!
Terrible quality . Cheap fabric . Paid for delivery , long waiting 16 days , in the end they sent in a bag like a rag , the whole bra is wrinkled . For the return I was deducted 13,5€ + return delivery I also pay for my own account 8€ and here too 10€ !!!! Ordered for 62€ will only return 48,50 € . I spent money , nerves and time !!
Very fast from order to delivery! Quality AF product
As always good merchandise , night the items on sale so the price was great . Love all the skins items I purchased
Terrible company. Ordered in March and returned 7 days later. Emailed 17 times and they still haven’t refunded me £54!
Easy ordering, quality items. I love skims
Always amazing quality. Honestly worth the price!
Quality product. I’m a size 10. 36F in bras. I’ve tried Skims competitors and it’s clear they are not quality driven. If you like the same neck lines, flimsy straps or boobs spilling over shop elsewhere. If you want a bra that fits like it was tailored for your body shop SKIMS.
Based on a recommendation from Carollne Winkler I bought a bra from Skims. I'm sure the bra is nice, but their sizing chart is W-A-Y off. Thank goodness I knew I wore a 34C, but their sizing chart (by their measurements) said I wore a 32B. With a bit of reluctance, I ordered that size. Well, the bra cuts me in half and my tits spill out over the top. I won't be ordering again.
SKIMS is a very easy company to work with. Quick delivery and easy returns. Love the Fits Everybody product.
i’m SO jazzed skims came out with an app — i loathe doing much of anything on websites anymore so the shopping experience has become so much more user-friendly, expedient, efficient, and enjoyable with the app. and as always if i fire off a quick question for customer service they’re great at getting back to me within 24 hours (unlike most places this day & age)… lastly there’s nothing like getting my tried & true favorites from skims for my milestone birthday this year :)
SKIMS is a solutions-oriented brand that specializes in creating innovative underwear, loungewear, and shapewear designed to meet the diverse needs of its customers. The company focuses on providing high-quality, functional clothing that emphasizes comfort and inclusivity. With a commitment to redefining traditional apparel, SKIMS offers a variety of products, including sports bras, tops, leggings, and signature tees. Targeting a wide range of consumers, SKIMS aims to cater to individuals seeking stylish and functional clothing solutions that enhance their everyday experience. The brand's emphasis on body positivity and inclusivity resonates with a diverse customer base, making it a popular choice for those looking for comfortable and contemporary apparel options. By prioritizing innovative designs and high-quality materials, SKIMS positions itself as a leader in the next generation of clothing and shapewear.
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