Tesla
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End of lease process
Trying to return the Car at the end of a three year lease. Tesla choses Dekra for the handling of the return. The system is not working (after creating successfully an account, the system does not let you log in) and there is nobody to contact. When contacting Tesla they just state that this is an issue for the lease company, which funnily enough is Tesla. As a result, we are still having the car parked here, costing us insurance and presumably lease fees. Returns process is a buggy as the whole electrics in the car. No end of times could we not enter the car, as the fobs were not opening the car.