Tesla
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Absolutely shocking service.
Best motor (engine), but everything else is awful especially the service. - Car was sent in for warranty repair to suspension in June. - I was told suspension had been fixed, picked car up to find exact same loud creaking / crunching noise. - Sent the car back to be repaired - I was told suspension had been fixed, picked car up to find exact same loud creaking / crunching noise. This time with the rear seat left off with HV wires exposed and trim not replaced properly and now broken in the front (I have images etc). - I contacted in the app to say the suspension issue is still there, hasn't been fixed and that I would like to physically show the technician the noise so that they know what I am talking about (I sent three videos, but it didn't seem to help). But never received a reply. - Waited weeks for a reply, chasing daily, got nothing - Contacted complaints team, and that's when a manager came back to me to say she'd get it all sorted - New appointment was booked, but not much about the appointment makes sense, as per my email below. Haven't heard back since.