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Awful Customer Support.
I purchased the Pixel Watch 2, but I am not able to use the Fitbit features without transferring my Fitbit account to Google; however, there is a technical problem that doesn't allow me to do this. Fitbit and Google have acknowledged this is an issue on their side and will work to resolve it. It's been ongoing for 3 weeks now and there has been no progress. Fitbit are just providing generic responses and keep fobbing me off to other departments whenever I call up. Today they told me to open a new case with Google, despite the fact I already have a case with each of them. Google have provided no response to their support ticket whatsoever. There is no collaboration between the 2 companies whatsoever. Awful customer service on both ends.