APT River Cruises & Tours
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There is always a plan"B"
At home the night before our holiday was due to begin we received a text message from the airline cancelling our early morning flight and rearranging for mid morning. In the departure lounge only to be told our new flight had been cancelled. The airline had booked us onto a flight the following day which would result in us missing our Christmas Markets River Cruise. Telephoned APT who swung into action and booked us on a flight early the following morning from another airport and rearranged transport from Amsterdam Airport to take us to the ship at its first port of call. The chauffeur being instructed to stay with us until the ship arrived an hour and half wait. We made our own way to the new airport and subsequently made a successful claim for compensation and additional expenses from the Airline. Greeted on board like long lost friends, taken to our cabin ready to set sail and lunch. All going well for our first port of call then at the evening briefing we were told that there were problems with river levels rising and we would not be able to travel along the river Moselle to Cochem, subsequently coaches were booked to take us to our destination and return to the ship. Continued our journey along the river Rhine calling at ports as per schedule until we could go no further due to ever rising river levels. This meant that we were unable to return a relocated ship in time for lunch so APT kindly gave us €25 each for lunch. Returning to the ship we were advised that it would not be going any further so our final leg of the journey to Basle would be by coach and we would be staying in a hotel for our final night. We were given a voucher to use on the tram network enabling to visit Basle Christmas Markets with ease. Transfers to the airport after lunch allowing us an extended stay in Basle. Yes APT always have a plan "B" it may make for a few headaches for the Cruise Directors and other members of staff but at the end of the day an enjoyable trip with good food, pleasant company and plenty to talk about we we got home.