Tesla
Read all reviews for Tesla →
Tesla Model 3 2021
Tesla Model 3 2021, battery failed after 17900 miles, still under warranty, warning alert that "max charge and range maybe reduced, ok to drive, book service soon". Booked service request, told wating for parts, 1 month later still waiting for parts which turns out to be a new HV battery pack. Max charge dropped to 70% then 39% and refusing to charge, car unusable and been unable to use for work and need a car to get to the airport in 2 weeks. Trying to sort a loan car from Tesla but no one cares, no service or support. Given run around through endless telephone menus. Shocking. Given the issues we've had with the 3 Tesla's the business purchased we won't be buying new Tesla's when the lease is up in a years' time unless they do something amazing to sort out this mess. Shouldn't expect this after only 17k miles but apparently reading online a widespread problem...