Nordstrom Rack
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Cashier/Store Manager being biased
Today, I did some shopping at Nordstrom Rack in Schererville, Indiana. While shopping, I noticed this beautiful blazer. I hesitated to grab it, but eventually, I did. As I began placing my items on the table, the cashier began to peel off the ticket price on the blazer, and I asked her why. She stated that the price wasn’t being recognized by the POS system. The cashier then called a manager. The manager came to the register and she too began to peel off all the price stickers. She then told me she needed to investigate the issue! She took the blazer with her. After thinking while at the register, I wanted to make sure my video captured her face and the blazer, so I asked them to bring the blazer back to the register. The treatment was disheartening and embarrassing! I have been an overly active customer with Nordstrom Rack in Scherville. The majority of the items a purchased today needed a price adjustment because the POS system wasn't capturing the sales price. They refused to sell me the item.