Prime Property Management
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Decent management agency, impressed by individuals at the company
We lived in a block managed by Prime for a number of years. We found them to be a good management agency in comparison to other agencies we've had. We particularly found Laura to be extremely responsive and to really care about the residents issues. We have had a very long process of getting building safety fund approval for our cladding works and Laura and the team have worked really hard to get that for us and kept us well updated. Repairs etc. to the building have always been done pretty swiftly too. I will say the only downside was that on selling our property we required a "Management pack" of information for our solicitors and this was quite expensive. This wasn't the fault of the individuals working at Prime and I believe this is very common for leaseholds, but feels a bit exploitative as no upper limit cost and no way round it.