APT River Cruises & Tours
Read all reviews for APT River Cruises & Tours →
Excellent, after a "hiccup"
We spotted what we thought was a real bargain offer and so were keen to make sure we could take advantage of it. We spent some time waiting to be spoken to on the phone before leaving a request for a call back and also getting as far as we could with an online booking which also entailed waiting for a call back. We had heard nothing after an hour (the "hiccup") and so tried ringing again. We got through almost immediately and the agent we spoke to picked up the previous contacts and dealt very politely, efficiently and calmly with our questions and the booking process. She also made us aware of a further price reduction and included transportation to and from the airport that added to this being a good deal, for which we thanked her. Had it not been for the "hiccup" this would have been a 5-star marking.