Samsung Electronics
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Finally a promise (or not) (we'll see)
Finally a promise! Maybe....... (after another 30 minutes on the phone) an apology and a promise that an engineer will call. (not convinced it will happen as yet though) More mundane questions, is it in the sun? Is the door closed? has it been damaged? We'll call in a couple of days> yeah, yeah...... we'll see..... Look at the promise from Samsung on my previous complaint, platitudes and no answers,