Musely
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Very disappointed!…
I wish I had looked up all the very disappointed customers reviews before I started buying from Musely. I have had many of the same problems with customer service that others have been experiencing. The app is not helpful and doesn’t work correctly. I received a couple of messages to review on enurse and when I click on the message there is nothing there but, “how may I help you” The enurse is an AI bot 🤖 that does not understand what a customer needs. Not having a customer service person to talk to is very frustrating. Had I known this I would not have ordered. The dermatologist that I am working with is very responsive so I have been texting with him. I did a full face peel and I am not at all pleased with the results. I have done at home peels that were about the same. No change in my Melasma on cheeks and nose so I decided to try the spot cream next to see if that is better. I now wish I had started with the spot cream first and would not have wasted my money on the peel that took all day with little to no results.