PLAY airlines
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Absolutely Appalling
Appalling customer service!!! 2 separate flights cancelled! They say they give compensation but after almost 4 months, nothing received. They say they provide expenses for cancelled flights… €15 3 times a day per person! We were in Iceland and €15 didn’t even cover 1 scoop of icecream. Regardless of that, still no expenses returned having had a flight cancelled on the 23/12/24 and having to stay overnight. €150 per night per room… nothing received to pay this back either! 1 holiday, 2 separate flights cancelled! No PEOPLE to speak to or email. Horrendous experience all round and still paying fees on the money that they say in their T’s & C’s we would get returned!