LloydsPharmacy Online Doctor
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Mounjaro - delivery is rubbish
I have been ordering Mounjaro from Lloyds Pharmacy Online Dr since Feb 2025. Initially they were really good with next day courier delivery. However, they are now dispatching from Pharmacy 2U and the service is no where near as good. Pharmacy2U use Royal Mail not couriers, the icepack is always melted. The box is no longer marked as Fragile. Delivery depends on your local postal service so is definitely not next day - even though you have to pay £4.95 for 'next day' delivery. The needles used to be 0.32 and are now 0.23 (the higher the gauge the finer the needle) and follow up service is less than satisfactory. Mounjaro from Lloyds is not cheap, but I trusted the product was genuine and service was good. Now it is definitely 3rd rate. Once pricing sorts itself out I will be moving provider. Update: My prescription/order number is LP_4630844_14. Lloyds Online Drs have sent message saying Pharmacy2U will reply to me re the delay. To date I have no reply from them and as my contract is with LOD and not Pharmacy2U, LOD are the ones who should be resolving this.