P&O Cruises
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P&O sort your customer service out
Azura from Malta for 1 week First day on ship 19th june Staff not helpful in giuding us to muster point ended up wandering around lost Tried to get a drink at the bar staff member barked at us no drinks at the bar you must order from waiter we never knew this made to feel silly Went for a lunch i was walking around with my plate and no where to sit staff just looking at me another geust told me i could go into other area where there is more seats Went back to my room at 3pm to get changed still no sign of our cases then told i can go and look for my case if i like and that i cant go to dinner in shorts but i dont have any clothes very unusual attitude Overal first few hours on the ship and not impressed felt already made a mistake Then we have our black tie event which i did not bother with but after dinner attempted to have a drink with my wife but was turned away from every bar we tried because i was not in a suit so we were made to feel akward and had to meet our friends whom we travelled with up at the pool bar as its the only place we could sit and have a drink I have been on a few cruises now and when attending a black tie dinner only at dinner were you required to dress appropriately but after could mingle with the other guests Again making people feel Awkward seems to be what you are good at No where in our booking information did it say you will be turned away from bars for not wearing suits lots of our fellow geust felt the same We were only on the ship for 7 nights and they had 2 black tie events in 1 week So if you are thinking of booking be aware For this reason we will not be using p&o for further cruises Overal found the the idea that if you can't find somewhere to sit you can't have a drink as they can't and won't serve you at any of the bars even though they have bar stools in front of the bars Quite bizarre