Exemplar Education
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Totally unacceptable
Very bad company. They go by the name estia tuition aswell. After some searching on company house details and checking addresses I found it to be the same company. Total scam. Misled info, course not suitable anyway. did not realise I was signing for a 12 month contract. I specifically asked them how long we would need to use it and they said as long as we wanted which was a lie and now I'm bound to contract. I have been seeking advice from CAB to try and get this contract cancelled. This company asked me to set up a video call with my autistic daughter for her to explain to them why the course is not suitable before they can make a decision! Asking a minor with mental health issues to influence a decision on whether a contract should be cancelled is totally unacceptable. My daughter got very upset and anxious and felt pressured like she has done something wrong. I will keep fighting this and update my review at a later date. My advice is do not use at all costs!