Nordstrom Rack
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Nordstrom wouldn't send me back a dress sent to them in error
I had the same thing happen to me as I see in another review. Horrible return policy. I returned the wrong dress to them and the wrong dress to Macy's. Macy's returned the dress to me and Nordstrom didn't. I called and got the run around. I emailed a complaint and they said they'd try to locate the dress and I didn't hear back until I contacted them again. They say they recycle the items that don't belong to them. Well, I'm pretty sure that means the trash or an employee has my $100 dress. It ridiculous that they make the $ they do and can't return a mistake. Will never shop there again.