U-Save Car & Truck Rental
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If i could give this agency a negative…
If i could give this agency a negative star i would! They are very rude and refuse to fix any of the issues they have caused. I called about a charge to my account and they continually advise me that i received an email stating what it was for in which i have yet to receive. I was advised if my deposit being returned 7-10 days in which i have not received as well. The first person i spoke to advised me that they would refund it back starting the 7th but the car was returned the 2nd which makes it now the 14th -16th to expect a refund while the car was returned on the 2nd. The second person started talking to someone else while i was on the line then hung up. The third person told me to contact Expedia for my refund which i don’t understand because u-Save is who put the $500 hold on my account. Do not! I repeat do not rent with this company. They will charge you fees and hold onto your deposit until they feel to release it. The representatives are useless and do not assist with any of your concerns. Oh and let’s not forget i was charge a$100 fee for no show/ cancellation when i clearly canceled due to my flight being delayed. Save yourself and DO NOT RENT WITH THIS AGENCY !!