Zoro
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Terrible terrible experience!
Terrible terrible experience!! Order number SO35976216, tried to order the 1/2 deep socket set, was not able to do so called and he said system was down and would take it manually, little did I know from the beginning the item I wanted was misrepresented by the wrong picture??? Went through the complete process having him put in the order, sending Me to the payment people, went through and sent back to him and thanking me for my Purchase. Over a week later no email nada showing anything but did receive the initial email showing it went through and credit card charged!!! So called back and was told no order shown??? Really so went through the process again, ordering the set of 7 deep sockets. Same process thank you bla bla bla, week later no email showing shipping???? So called again and she said u understand not everything ships one day?? No, so she said it will be coming. Days later today it shows up and only one socket, not the set!!!!! I called they admitted their mistake and instead of $$$22 it’s going to cost $77 are you kidding me? I could have ordered on Amazon for a Little over $30. I’m an so pi….!! She would not budge as I said I did nothing wrong send me the set! She credited my one socket Said keep it have a nice day goodbye. Unbelievable