FMG Repair Services
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Poor quality repair
FMG Repair Services in Bournemouth were appointed by Churchill Insurance to repair my vehicle. The quality of the repair is very poor. Not only is there a paint defect in the external bodywork, there are multiple areas of damage on both nearside door trims where they have been levered off to access the door handles. I have been informed by the General Manager that my vehicle was worked on by an apprentice… The interior of my car was also dirty when returned to me. Unfortunately my insurer insisted that I take my car back to FMG to have the defects rectified, and I am now in the process of having this done. They have so far been helpful, and I will update this review when the work is complete. UPDATE 14/02/25 Steve Woodward went to great lengths to rectify the defects, including repairing the external defect and replacing most of the interior plastic trim with new. I was given a loan EV during these repairs and all the staff I dealt with were friendly and helpful. The door trim is still loose but can’t face going back, so increasing my rating from 1 to 3.