FMG Repair Services
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Unfortunately after an incident I had…
Unfortunately after an incident I had to go through my insurance company. FMG were fantastic in repairing my vehicle back to an immaculate standard. I was informed with updates via text and email regarding my repair. I unfortunately didn’t get his name, but I think it was Ian and his colleague - they were polite, friendly and helpful with providing me a courtesy car and delivering my vehicle back. However.. Tracey from customer services (Leamington) is beyond abrupt and generally very unwilling to help with any customer enquiries (also likes to hang up just as quick) I imagine many customers are attempting to contact FMG, with enquiries and ask for updates on their repairs etc.. and an incredibly snappy and rude customer service advisor doesn’t make the situation any better. Apart from that I am thrilled with the repair and will recommend FMG again.