Above9 Travel specializes in providing competitive price quotes for international Business Class flights. The company operates through its user-friendly platform, allowing customers to submit their travel details and contact information. Upon receiving this information, Above9 Travel's team of experts responds promptly with tailored flight options that meet the specific needs of travelers.
Targeting business professionals and leisure travelers seeking premium flight experiences, Above9 Travel aims to simplify the booking process for high-quality air travel. By focusing on personalized service and quick response times, the company positions itself as a reliable resource for those looking for unmatched offers on Business Class travel.
Above9 Travel receives overwhelmingly positive feedback from customers, who consistently praise the exceptional service and responsiveness of their agents. Reviewers highlight the efficiency and speed with which their travel needs are met, often mentioning specific agents like Layla, Joe Godwin, and Enzo for their diligence and patience in securing the best deals.
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Many customers appreciate the competitive pricing and the ability to save significantly on flights, with some noting thousands of dollars saved compared to online options. However, a few reviews mention issues related to ticketing and agent communication, indicating that there may be occasional challenges in the booking process. Overall, the sentiment is highly favorable, with the majority of consumers recommending Above9 Travel for its outstanding customer service and travel solutions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
859
100%
-0.1
● Low
4.9 / 5 overall
=
859 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▼ 0.1
12-month avg
4.9
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.9
22
Oct 24
5.0
26
Nov 24
4.8
19
Dec 24
4.8
28
Jan 25
4.8
33
Feb 25
4.9
42
Mar 25
5.0
20
Apr 25
5.0
27
May 25
4.9
42
Jun 25
4.8
20
Jul 25
5.0
25
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 483 positive reviews
Customer service28%
136 mentions
Prices & value28%
133 mentions
Helpful support20%
99 mentions
Fast & efficient19%
94 mentions
“He is the epitome of what perfect customer service means”
On “Customer service” · Jul 29, 2025
Top complaintsof 11 negative reviews
Cancellation36%
4 mentions
Customer service36%
4 mentions
Returns27%
3 mentions
Pricing27%
3 mentions
“It took a lot of arguments and only a threat of disputing the charge through the credit card resulted in cancellation”
On “Cancellation” · Jan 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Layla helped find the right flights for my family vacation. She was very patient adding frequent flyer accounts or changing the dates of a flight to get it just right.
I continue to work with Above9 Travel for one single reason - JOE GODWIN. He is the epitome of what perfect customer service means. He is truly exceptional in every sense of the word.
Above9 Travel provides comprehensive travel planning and booking services for business and leisure travelers. We assist with flight reservations, hotel accommodations, car rentals, and customized travel itineraries to meet your specific needs.
What are your business hours?
Our office hours are typically Monday through Friday during standard business hours. For specific hours of operation and after-hours emergency contact information, please call our main office or check our website for the most current schedule.
How can I contact Above9 Travel?
You can reach us by phone during business hours or through our website's contact form. We also maintain email communication for non-urgent inquiries and follow-up correspondence regarding your travel arrangements.
Do you handle corporate travel accounts?
Yes, Above9 Travel specializes in corporate travel management for businesses of all sizes. We can establish corporate accounts with customized booking procedures, reporting, and expense management solutions tailored to your company's travel policies.
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Can you help with international travel requirements?
Absolutely, we assist clients with international travel planning including visa requirements, passport information, and destination-specific travel advisories. Our team stays updated on current international travel regulations and entry requirements for various countries.
What is your cancellation and refund policy?
Cancellation and refund policies vary depending on the airline, hotel, or service provider's terms and conditions. We will clearly explain all cancellation policies at the time of booking and assist you with any changes or cancellations according to the supplier's guidelines.
Do you offer travel insurance options?
Yes, we can provide information about various travel insurance options to protect your trip investment. We work with reputable insurance providers to offer coverage for trip cancellation, medical emergencies, and other travel-related concerns.
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Layla helped find the right flights for my family vacation. She was very patient adding frequent flyer accounts or changing the dates of a flight to get it just right.
I continue to work with Above9 Travel for one single reason - JOE GODWIN. He is the epitome of what perfect customer service means. He is truly exceptional in every sense of the word.
Mark T. (Above9) is an extremely diligent, patient, and professional
Mark T., my travel consultant at Above9, is an extremely diligent, patient, and professional consultant. He worked with me to find the right value-based options and then secured the best option for me under my detailed needs. This is the type of customer service that brings more customer referrals and continued business by me with Above9. Thank you Mark!
Experience was great. Enzo responded quickly and asked exactly the right questions to get the trip we wanted. I was amazed at the speed and responsive...as well as the fare he secured. I will definitely come back for my future vacation planning.
I had a great experience with Silvestor at Above 9 travel. He was able to find me the best deal to fly home to Australia to visit flying business class. I would definately recommend them.
Very competitive pricing and Thomas responded quickly to various requests on different scenarios. Nothing was to much trouble and stayed in contact throughout the process and assisted where he could. I’m a frequent visitor traveller and would recommend these guys
Donovan was patient and persevered to get me the tickets. My bank had thought this was spam and kept rejecting my credit card. Finally between the bank and Donovan I got my ticket
Haven't used a travel service for many years... taking a trip to Bali next spring. Martin was able to secure great business class tickets for thousands less than I was finding online. Great service!
Want to thanks Enzo for a fast en compétent service for my flight from Paris to Papeete. I was hésitant at first but it all turned out great with a ticket 2000 euros cheaper
We specialize in group travel arrangements for corporate events, family reunions, and other group activities. Our team can coordinate flights, accommodations, and ground transportation for groups of various sizes while managing group rates and logistics.
How far in advance should I book my travel?
We recommend booking domestic travel at least 2-3 weeks in advance and international travel 4-6 weeks ahead when possible. However, we can accommodate last-minute travel requests and will work to find the best available options for your timeline.
Do you provide 24/7 emergency travel support?
We offer emergency support services for travelers who encounter issues during their trips. Contact information for after-hours emergency assistance is provided with your travel documents, and we maintain partnerships with global assistance networks.
Can you help with special accommodation requests?
Yes, we can assist with special requests such as wheelchair accessibility, dietary restrictions, seat preferences, and other accommodation needs. We work directly with airlines and hotels to ensure your specific requirements are communicated and fulfilled whenever possible.
What payment methods do you accept?
We accept various payment methods including major credit cards and corporate payment solutions. Specific payment options and terms will be discussed during the booking process, and we can accommodate most standard business and personal payment preferences.
About Above9 Travel
Above9 Travel specializes in providing competitive price quotes for international Business Class flights. The company operates through its user-friendly platform, allowing customers to submit their travel details and contact information. Upon receiving this information, Above9 Travel's team of experts responds promptly with tailored flight options that meet the specific needs of travelers.
Targeting business professionals and leisure travelers seeking premium flight experiences, Above9 Travel aims to simplify the booking process for high-quality air travel. By focusing on personalized service and quick response times, the company positions itself as a reliable resource for those looking for unmatched offers on Business Class travel.