Adoor Property Management is a real estate company specializing in modern single-family home rentals across various markets. The company focuses on providing flexible and lifestyle-oriented living solutions for renters who seek the benefits of home living without the responsibilities of ownership. Adoor operates in 21 markets, offering a diverse selection of homes that cater to the needs of individuals and families looking for quality rental options in desirable neighborhoods. Targeting modern renters, Adoor emphasizes professional management, pet-friendly policies, and the adaptability of its rental offerings to meet the evolving lifestyle requirements of its customers. With a commitment to making rental homes feel like forever homes, Adoor aims to enhance the living experience for those seeking a balance between convenience and comfort in urban settings.
Adoor Property Management receives mixed feedback from its customers, reflecting both commendable service and significant concerns. Many reviewers praise the staff, particularly Tom and Trista, for their helpfulness and responsiveness, often highlighting their willingness to address concerns promptly.
Consumers appreciate the overall positive interactions and the support received during lease renewals. However, there are serious complaints regarding the company's handling of emergencies, with some customers reporting inadequate responses to critical issues like power outages and mold growth, which have raised health concerns for families. Additionally, several reviewers mention hidden fees and slow responses to maintenance requests, indicating a lack of reliability in urgent situations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 22 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.0 | 2 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | — | 0 |
| Sep 25 | 4.3 | 6 |
| Oct 25 | 4.0 | 4 |
| Nov 25 | 5.0 | 1 |
| Dec 25 | 5.0 | 3 |
| Jan 26 | 4.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 22 most recent reviews.
“Our stay at the house where we live here in Concord, NC has been wonderful”
“Although I have been back and forth with them over ongoing deplorable plumbing issues since the beginning of my tenan...”
22 reviews of Adoor Property Management. Filter by what matters to you.
It was a pleasure to work with Tom Martinez. He was happy to clarify and address any concerns I had whenever it came to my renewal offer. This is my first experience renewing with Adoor following a change in management last year, and I am happy to say that the process has been smoother and my overall experience much more positive this time around. Thank you so much for your help Tom!
Working with this company has been great so far. I am always treated nice when I need to speak with them. My Resident Coordinator Emina, is the absolute best!! She is super helpful!
Our stay at the house where we live here in Concord, NC has been wonderful. We have always received kind and prompt service from Adoor Management, especially during our lease renewal process with Mr. Tom Martinez. We will continue living here for a longer time because we are very comfortable and happy. Thank you.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Tom was amazing and very helpful and understanding
I’ve been with this company for three years, after they acquired my contract from another provider. From the very beginning, they stepped in and immediately resolved issues the previous company had failed to address...no hesitation, no runaround. Any time I need a repair, it’s handled quickly and efficiently. I’m not sure how large their team is, but the gentleman who usually assists me, Tom M., is consistently outstanding. He’s thorough, attentive, and always goes above and beyond whenever I’ve faced a challenge. Even though I’ve never met anyone from the company in person, their care is unmistakable. They listen, they respond, and they treat my concerns with genuine importance. I truly feel like they care not just about me, but about my family and the community we live in.
Tom was very helpful and patient with me. He made sure I understood the renewal process.
Been so patient with me & understanding the whole staff
Everything was easily accessible and they were interactive throughout the process.
Lynasia was great. She was very informative and pleasant to speak to. She was understanding and my family and I appreciate her professionalism.
Trista at Grace meadows is amazing to work with. shes very detailed and always willing to help! 100/10 stars
We had such a wonderful experience from the moment we stopped in for information on the homes to signing the lease! Trista was our leasing agent and helped guide us through everything! She was super informative and always responded quickly. We highly recommend renting a home from this company!
Great service and support from Trista. She's always quick to reply and solve any potential issues before they even have the chance to become a problem. Ever since she arrived, things have been great. I hope she stays here for a while because we're lucky to have her.
Top Notch!! I had a snake in my backyard, and I reached out to Trista in the front office asking if this was something maintenance could help me with. Isaiah jumped into action, and within 7 minutes the snake was gone. I had a July move in, and I couldn’t be happier with my decision to live at Grace Meadows. FAST help when I needed it, and EXCEPTIONAL customer service.
During this process to move into our up and coming home, they have been very helpful. I’ve seen other reviews of some unsatisfied customers, but I feel that this experience will be wonderful. I will come back on later on if I feel anything is off, but so far, we are looking very forward to renting our new home.
Adoor Property Management is a real estate company specializing in modern single-family home rentals across various markets. The company focuses on providing flexible and lifestyle-oriented living solutions for renters who seek the benefits of home living without the responsibilities of ownership. Adoor operates in 21 markets, offering a diverse selection of homes that cater to the needs of individuals and families looking for quality rental options in desirable neighborhoods. Targeting modern renters, Adoor emphasizes professional management, pet-friendly policies, and the adaptability of its rental offerings to meet the evolving lifestyle requirements of its customers. With a commitment to making rental homes feel like forever homes, Adoor aims to enhance the living experience for those seeking a balance between convenience and comfort in urban settings.
This profile hasn't been claimed by the business owner.