EWA Language Learning is an online platform dedicated to teaching languages, with a focus on English, Spanish, and French. The company offers a range of interactive learning tools, including conversational vocabulary exercises, modern examples, and engaging tasks designed to enhance language acquisition. EWA aims to make the language learning process enjoyable and effective for users of various proficiency levels.
Targeting individuals looking to improve their language skills, EWA serves learners who appreciate a modern approach to education. The platform is suitable for both beginners and more advanced students seeking to refine their conversational abilities. By providing a user-friendly interface and diverse learning materials, EWA Language Learning supports users in achieving their language goals efficiently and effectively.
EWA Language Learning has a mixed customer experience.
EWA Language Learning receives a mix of feedback from users, highlighting both its strengths and weaknesses. Many reviewers appreciate the engaging and straightforward teaching method, describing it as simple, creative, and fun, which significantly aids in learning English.
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The app is often praised for its helpfulness and the variety of learning tools it offers, such as vocabulary training through film clips. However, a notable concern among users revolves around subscription issues, with some reporting difficulties in canceling their memberships and unauthorized charges. While customer support is frequently commended for its quick responses, the subscription management appears to be a significant pain point. Overall, EWA Language Learning is seen as a valuable resource for language learners, though it faces challenges with its subscription practices.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.4
265
100%
-0.1
● Low
3.4 / 5 overall
=
265 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.4▼ 0.1
12-month avg
3.8
All-time
3.4
Category avg
4.5
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
1.5
8
Jan 25
1.5
11
Feb 25
1.6
5
Mar 25
1.0
8
Apr 25
1.1
7
May 25
1.0
6
Jun 25
4.4
54
Jul 25
2.3
6
Aug 25
4.8
60
Sep 25
—
0
Oct 25
—
0
Nov 25
4.4
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 265 most recent reviews.
Top praiseof 161 positive reviews
Website & app30%
48 mentions
Easy to use8%
13 mentions
Fast & efficient7%
12 mentions
Customer service6%
10 mentions
“This app is a super helpful tool for learning English”
On “Website & app” · Nov 23, 2025
Top complaintsof 97 negative reviews
Customer service14%
14 mentions
Subscription14%
14 mentions
Charges12%
12 mentions
Refund10%
10 mentions
“Unauthorized Charges and Poor Customer Service”
On “Customer service” · Jul 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Language Schools.
Overall rating and review count for this company and similar companies
This company's practice involves continuing to charge you even after you've cancelled your subscription.They have taken £87 after this App was cancelled on the 29/12/2024, they make it very difficult to cancel. Please be aware of this issue. This approach raises serious ethical concerns and could potentially be seen as fraudulent. You have been informed.
Premetto che mi sono trovato bene con EWA ma non riesco a sbloccare l'app ed utilizzarla come sarebbe mio diritto, perchè nonostante abbia acquistato non una, ma erroneamente un secondo abbonamento annuale perchè non mi avete mai sbloccato nemmeno il primo, (dopo aver acquistato EWA per una prova di 3 mesi), ancora oggi mi viene richiesto di acquistare un ulteriore abbonamento annuale e non riesco ancora ad utilizzare WEA appieno!
Cosa devo fare? Grazie!
I was charged for an auto-renewal I didn’t authorize, even though I hadn’t used the app for over a month. The subscription was made through EWA’s website and paid via Apple Pay, but there was no clear warning or easy way to cancel it through my Apple ID.
When I contacted support and explained that I’m currently unemployed and hadn’t used the app, I received a copy-paste response saying renewals are “not technically refundable.” This feels more like an excuse than a real limitation.
I’m really disappointed with how this was handled — no flexibility, no understanding, just a hard “no.” Be careful before subscribing.
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Another big fraud supported by instagram. No response to claims, false money back guarantee and useless app. Customer service doesn't respond and ask repetitive questions like a robot! NEVER SIGN UP
Ho sottoscritto un abbonamento tramite Google Play ma non si è mia attivato: ho scritto due volte all'assistenza di EWA senza ricevere alcuna risposta. Ho quindi disattivato il mio abbonamento da Google Play, perché è impossibile avere contatti diretti con EWA. Pessime esperienza, state alla larga!
Je viens de remplir le questionnaire pour avoir un programme personnalisé, MAIS il semble que les résultats ne sont pas bons.
Je sais quel niveau j'ai (testé et certifié), et j'ai eu comme résultats "débutant". Il y a donc apparemment déjà une arnaque dès le départ.
Il ne faut pas mentir et faire croire aux gens qui ont un niveau intermédiaire et avancé qu ils sont débutants pour vendre un parcours d apprentissage plus long.
Je déconseille vraiment. Préférez d'autres plateformes.
DO NOT INSTALL THIS APP. Subscription cancellation is a nightmare.
"Cancel subscription" button on the site does nothing. Support ignores my questions of subscription, and asks me random meaningless questions regarding my AppleID. We've been going back and forth for a week now.
Support ticket #1747228987358-5
Achtung Abo Betrug. Auf Kündigung wurde nicht reagiert und bei PayPal wurde wieder von einem externen Zahlungsdienst der Beitrag abgebucht. Dieser muss zusätzlich bei PayPal gekündigt und deaktiviert werden.
Außerdem ist die App sehr eintönig und nach einer Zeit demotivierend.
Ich habe das gleiche Problem. Ich habe für ein Jahr die App genutzt und auch bezahlt, ich habe fristgerecht gekündigt und jetzt bombardiert man mich mit Zahlungsaufforderungen. Ich komme n meinen alten Account auch nicht mehr dran. Wenn ich versuche auf meinen Account zuzugreifen heißt es das meine E Mail Adresse unbekannt sei aber die Zahlungsaufforderungen kommen über E Mail. Ich denke ich brauche einen Anwalt!
Bonjour,
Je déconseille cette application. Pas du tout intuitive, difficulté pour se connecter, plus facile de nous reconduire notre abonnement sans accord, résiliation répondant d’un parcours du combattant. Pour toutes questions nous sommes envoyés à un chabot.
C’est de l’abus de consommation.
Quant à l’application et son apprentissage ??? Je n’ai pas encore trouvé son intérêt.
a fuir ! arnaque il prélève l'argent sans prévenir. Vous pensez avoir bien résilier ? et bien en fait non ... ça se passe ailleurs que sur l'application elle même. Du vol moderne. Et quand on essaye d'expliqué au service client. Ils disent qu'ils ne veulent pas. tout ce qu'on veut c'est votre argent
DO NOT DOWNLOAD this app. The app itself is lacking, many translations are incorrect and it doesn't let you skip levels. Trying to cancel my subscription was a NIGHTMARE. I ended up being charged for 3 months before I was able to successfully cancel my subscription. DO NOT USE!
Il est impossible de se désinscrire depuis l’application et aucun message n’est envoyé pour prévenir du renouvellement. J’ai fait les frais d’un renouvellement malgré une demande au support. À fuir.
Es una estafa.
Pagué 70 euros por un año de aprendizaje.
La aplicación no funciona bien, no avanza y cuando escribes a soporte no te solucionan nada.
Tampoco devuelven el dinero a pesar de que no funciona.
Un timo, un robo. Una tomadura de pelo bien gorda.
Everything was bad. It was stopping me all the time to continue reading and started to offer new services. It is not builg for language learning, but cheating the people. I was testing 3 months, but recurring bill was cominc and immedietly charged. I was contacting for refund, bug stupid robot is repeating the same all the time snd no feedback about request.
The experience was really bad. I tried the app once and unsubscribed immediately, but they still charged me. When I contacted customer service, they just gave me nonsense excuses and didn’t help at all. Their policy is very misleading—people don’t know how to properly unsubscribe, and the app is clearly designed to trap users into paying. It feels like they just want to take your money instead of helping you learn. Be careful, this app is not trustworthy!
J ai testé et désapprouve totalement cette appli et leur vol d argent.
Je me suis inscrite et ai résilié au bout de quelques jours (7) pour n être facturée que d un mois. Or je constate que l abonnement m est encore facturé le mois qui suit et le mois encore d après. Voici leur réponse: Malheureusement, le remboursement n'est possible que pour le premier paiement effectué dans les 14 jours suivant l'achat ; les renouvellements ne sont pas remboursables. Vous trouverez ci-joint les conditions d'utilisation sur appewa.co.
Et ne pensez pas que la personne a mal compris ma situation ou que je ne lui ai pas prouvé que la résiliation était effective depuis janvier…
De la fraude pure et simple
Quand à l appli, c est très long avant d accéder à un vocabulaire plus poussé que boy, girl…
EWA Language Learning is an online platform dedicated to teaching languages, with a focus on English, Spanish, and French. The company offers a range of interactive learning tools, including conversational vocabulary exercises, modern examples, and engaging tasks designed to enhance language acquisition. EWA aims to make the language learning process enjoyable and effective for users of various proficiency levels.
Targeting individuals looking to improve their language skills, EWA serves learners who appreciate a modern approach to education. The platform is suitable for both beginners and more advanced students seeking to refine their conversational abilities. By providing a user-friendly interface and diverse learning materials, EWA Language Learning supports users in achieving their language goals efficiently and effectively.