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Newsmax receives a mixed reception from its audience, with many expressing dissatisfaction alongside a smaller group of enthusiastic supporters. Reviewers appreciate the breadth of news coverage and some describe it as "outstanding" and "fair and balanced," highlighting its appeal to those seeking alternatives to mainstream media.
However, a significant number of consumers criticize the network for its perceived bias, particularly against former President Trump, with specific complaints about Andrew Napolitano's commentary. Customer service issues are frequently mentioned, with many finding it unresponsive and problematic, particularly regarding subscription management. Additionally, viewers express frustration over the increasing number of commercials, detracting from their viewing experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 211 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.8 | 6 |
| Sep 24 | 1.9 | 9 |
| Oct 24 | 1.1 | 8 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 1.3 | 3 |
| Jan 25 | 1.8 | 12 |
| Feb 25 | 1.8 | 10 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.0 | 6 |
| May 25 | 2.6 | 5 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 211 most recent reviews.
“Newsmax is outstanding”
“For some reason my subscription was cancelled even though the payments are automatic through ROKU”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +24% | 211 |
| 4.0 out of 5 (good) | 100 out of 100 | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | 31 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | — | 23 |
Bottom line: Newsmax is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.7).
211 reviews of Newsmax. Filter by what matters to you.
Over a year ago
They need to get rid of Andrew Napolitano. He hates Trump and is a leftist Judge. Everything He says on Newsmax is always against Trump. He writes articles against Trump. I have no ideal why they put... See more
Over a year ago
I have been a Democrat most of my Life, I did Vote for President Regan in the 80’s! I am 75, you are the most Fair and Balanced, news outlet ever! I did not like President Trump, but because of you! I... See more
Over a year ago
I really love the evening shows on Newsmax+, but their customer service sucks! For some reason my subscription was cancelled even though the payments are automatic through ROKU. So, I spend like 30 m... See more
Over a year ago
It was excellent until they went public. Now they are advertising every few minutes in order to reach more customers HOWEVER, as a paying customer I am very unhappy with this service. Add news ‘on a c... See more
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They need to get rid of Andrew Napolitano. He hates Trump and is a leftist Judge. Everything He says on Newsmax is always against Trump. He writes articles against Trump. I have no ideal why they put him on every day. I will not contribute to Newsmax until they get rid of Him. I will continue to donate to OAN and the Blaze until he is gone.
I have been a Democrat most of my Life, I did Vote for President Regan in the 80’s! I am 75, you are the most Fair and Balanced, news outlet ever! I did not like President Trump, but because of you! I Think he will be one of our Best Presidents Ever! Thank You News Max 2 for all you Do! God Bless Wallace Addison Parham, recovered Democrat!
I really love the evening shows on Newsmax+, but their customer service sucks! For some reason my subscription was cancelled even though the payments are automatic through ROKU. So, I spend like 30 minutes on the phone with ROKU, and they actually helped, but the bottom line is that they showed I cancelled my subscription, which I did not, but that I had service until end of annual subscription on July 25th. I pointed out that my Newsmax+ was cut off at 12:01 am June 26th, because I was watching it when it happened. I was then advised to contact Newsmax Customer Service, which I had done a couple of weeks ago when I kept having to sign in every time I pulled up the Newsmax app. So, I did contact Newsmax and provided them with the chat I downloaded from Roku, the new email address I set up to subscribe to Newsmax+ again, since that is what I was told to do, and the receipt showing I had paid a year's subscription, and a button to access my account, which again, shows no active subscription. I contact NEWSMAX yet again, and provide screenshots of all of this, and they inform me there is no active account. I am so sorry that I ever bought their stock! It is doomed to fail if they don't get English-speaking people with half a brain on their customer service portal!
It was excellent until they went public. Now they are advertising every few minutes in order to reach more customers HOWEVER, as a paying customer I am very unhappy with this service. Add news ‘on a continuous loop’ and I am beyond unhappy l will not renew
I am sick of the never Trumps who have shows on Newsmax. I can't stand the liars like Andrew Napolitano. He should not have a show. He is really bad. He called our President a king. He is a dishonest liar. He says what if??? Well these political appointed judges should be arrested these crooked judges that think they are above everyone. Half of these are the sucky Foxx people never Trumpers.
Ive been a subscriber to Newsmax for months now and the app continues to be extremely problematic. Ive reinstalled,called customer service and to no lasting results. If these problems continue with the app, i will have to unsubscribe. It is the last thing I want to do as I enjoy Newsmax very much but if this issue doesnt get permanently fixed then im out
Polls are rigged I voted saying I did not approve of Trump 1st 100 days, then it asked me if my choice was correct I said yes then it asked me to confirm my email address so I did then I opened my email and it said I had to click this link for my vote to count and was this the way I was voting I clicked link then it came up error try again and they claim Trump is winning in the pols now we know why
Newsmax is outstanding. It provides much more news coverage than the other major “news” sources. There are too many opinion journalism and false information sources. Newsmax stands out in terms of reliable information and professional journalism.
Calling Newsmax unbiased is laughable ...it is right wing propaganda...as a paying subscriber many things piss me off...first... I pay for this and it has more commercials than news...every other service I have...paying makes the commercials go away...next you really need to get rid of that Trump hater Judge Andrew P. Napolitano ...his"opinions" are worthless because he believes judges are "Gods" and can do no wrong...I still watch them everyday...less biased than most
Newsmax does it right with unbiased reporting. A good friend told me about Newsmax last year and I've watched ever since. I also watch Fox News and Fox Business Network.
I don’t like Judge Nepolitano. I never agree with him. It seems like Newsmax has given him free reign on legal opinions as the last word. I believe to be more credible Newsmax should have a different opinion from another legal source. I believe Neploitano is wrong and insulting. So I usually change the channel when he is on.
I'll post direct quotes from influential politicians. The moderators then remove my posts. I'll then complain that my posts were removed. Newsmax will then block me from entering their site for 8 hours or more. Fascism at its finest.
This is foxnews.com version 2. Right wing MAGA rubbish. If you like this kind of stuff, just go straight to foxnews.com as they will satisy your needs.
I bought stock on March 16th at before the IPL a $10 a share it was funded through my credit card and charged to Newsmax On March 26th it said Ms Max did not accept my purchase as the original group of shares was sold out and yet it went to Newsmax they still have my money I have not gotten a refund and I'm reporting them to the SEC the Ohio Attorney General and the BBB very unethical I basically Finance the owners stock by
Newsmax is nothing but a crooked company. Cares only about what benefits them regardless of who they hurt in the process!
Quality of service unreliable. Poor streaming shows they stoped in the middle of and morning news comes on instead. Show completely not shown and morning news put on. My star rating was great now a two or three. Need to upgrade your service that people paid for.
Newsmax is Great but their commercials are the worst. It’s like watching long segments from the home shopping network. I’m not sure who the advertisers think is actually watching Newsmax. I said to my wife perhaps we should subscribe to Fox News, thankfully she talked me down. Seriously, do something about the commercials.
I like the station except for the old Judge on freedom file. I feel like that guy is not a conservative. And he annoys me every time I’m drinking my coffee in the morning when he comes on. I switch the station. He’s always against Trump it seems and things that are going on with the Republicans. I feel he’s more democrat than anything. I thought this was a Republican station so if it’s not, I won’t be watching.
I do like the shows, lots of good commentary. I DO NOT like the ads. They are misleading and often force you to watch long videos just to get to the sales pitch. The ads are not particularly relevant or worthy of my time. I’ve fallen for a couple and regretted both. I know that’s how you get the revenue, but you really need to vet the content better
Newsmax is awesome with Rob, Greg, Chris great place to get real News and all of the newsmax crew. I've been watching them for years and love how they cut through the BS and tell you what's really going on. Although you have haters that try to make a an honest new station look bad, but the proof is in the pudding. If you want real news and know what's really going on with politics this is your station.
CrowdTrust is a review platform that allows consumers to share and read feedback about various products and services. It serves as a space for users to express their experiences, helping potential customers make informed decisions based on real user insights. The platform aggregates reviews across multiple categories, providing an accessible resource for individuals seeking trustworthy information. The company targets a diverse audience, including everyday consumers, businesses looking to enhance their reputation, and marketers aiming to understand customer sentiment. By facilitating honest conversations around products and services, CrowdTrust aims to foster transparency and accountability in the marketplace. Users can easily navigate the site to find reviews that cater to their specific needs, making it a valuable tool for both consumers and businesses alike.
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