Aros Cruises is a premier cruise service based in Aarhus, Denmark, specializing in harbor tours and event sailing experiences. The company operates the M/S Helene, offering a variety of public and private cruises that highlight the city’s scenic waterfront and historical landmarks. Customers can enjoy options such as guided harbor tours, themed events like New Year's Bingo, and culinary experiences including lunch cruises and tasting events. Targeting both locals and tourists, Aros Cruises caters to a diverse clientele looking to explore Aarhus from a unique perspective. With ticket pricing accommodating families and individuals, the company aims to provide accessible and enjoyable maritime experiences for all ages. Visitors can easily book cruises through the official website, aroscruises.dk, to secure their spot on one of the popular tours available throughout the year.
Aros Cruises receives overwhelmingly positive feedback, with many reviewers highlighting the hyggelig atmosphere and fantastic staff. Customers frequently mention the enjoyable experiences aboard, praising the friendly personnel and engaging tour guides who enhance the overall enjoyment of the trips.
Reviewers appreciate the beautiful views and well-organized events, often describing their outings as super and fantastic. However, some guests express disappointment over limited drink options and occasional shortages, which detracts slightly from their experience. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Aros Cruises for its delightful ambiance and memorable outings. Overall, Aros Cruises is celebrated for its charming experiences and attentive service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 155 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 24 | 4.7 | 3 |
| Mar 24 | — | 0 |
| Apr 24 | 4.3 | 6 |
| May 24 | 5.0 | 6 |
| Jun 24 | 5.0 | 5 |
| Jul 24 | 5.0 | 9 |
| Aug 24 | 4.6 | 12 |
| Sep 24 | 4.7 | 6 |
| Oct 24 | 4.9 | 8 |
| Nov 24 | 4.8 | 4 |
| Dec 24 | 5.0 | 4 |
| Jan 25 | 3.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 155 most recent reviews.
“Service om bord og at vi kunne blive på båden og opleve bådene med lys så tæt ved”
“Vi havde købt 2 billetter til 798kr for påskefrokost og sejltur”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | −3% | 155 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,069 |
Bottom line: Aros Cruises is #2 of 5 on overall rating in this group. On service, Evolution Travel scores higher (5.0 vs 4.3).
155 reviews of Aros Cruises. Filter by what matters to you.
Sail Event Aarhus havde dobbeltbooket båden, så vores gruppe på ca. 20 mennesker sad og ventede forgæves på vores sejlads. En senere afgang blev heller ikke mulig pga manglende personale. Det lidt morsomme er, at jeg fik en påmindelse om sejladsen et par dage før vi skulle sejle, og så glemte Saile Event Aarhus selv at overholde aftalen. Dog skal det nævnes, at pengene kom retur uden problemer.
Vi havde købt 2 billetter til 798kr for påskefrokost og sejltur. Frokosten viste sig at være en buffet, hvor der ikke var mad nok til de sidste i køen. Da det blev vores tur, var der kun tomme fade lige undtaget et par skåle med remoulade. At køen skulle starte omvendt ved nr 2 og sidste madrunde, ville ikke hjælpe os noget. Vi ville nå frem til tomme fade igen, da der slet ikke var leveret mad nok til det antal personer, som vi var. Maden stod på dækket hvor folk går ombord, så alle passerede maden med deres fodtøj i gulvhøjde. Serveringen glimrede ved deres fravær, efter 30- 40 minutters venten ved bordet, var de stadig ikke gået i gang med at sælge drikkevarer. Sejlturen var annonceret til at vare 2 1/2 time, men efter knap en times sejlads, vendte båden tilbage til havnen, og ville så gentage turen en gang mere. Vi var sultne, tørstige og rimelig misfornøjede med, at have smidt 800kr ud af vinduet for et arrangement, der på ingen måde levede op til det annoncerede.
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Total dårlig service. Vores sejltur blev aflyst og til trods for flere mails til diverse Mail adresse på deres hjemmeside hørte vi ikke noget. Da vi så bad om at få returneret vores penge hørte vi pludselig noget. Vi fik tilsendt tilgodebeviser. Da det ikke er muligt for os at sejle 10 personer på en anden dato ville vi gerne have pengene tilbage. Så nu svarer de ikke igen. Jeg kan ikke anbefale dem, slet ikke i de her Corona tider vor aflysning nemt kan komme på tale. Øv øv øv...
Aros Cruises is a premier cruise service based in Aarhus, Denmark, specializing in harbor tours and event sailing experiences. The company operates the M/S Helene, offering a variety of public and private cruises that highlight the city’s scenic waterfront and historical landmarks. Customers can enjoy options such as guided harbor tours, themed events like New Year's Bingo, and culinary experiences including lunch cruises and tasting events. Targeting both locals and tourists, Aros Cruises caters to a diverse clientele looking to explore Aarhus from a unique perspective. With ticket pricing accommodating families and individuals, the company aims to provide accessible and enjoyable maritime experiences for all ages. Visitors can easily book cruises through the official website, aroscruises.dk, to secure their spot on one of the popular tours available throughout the year.
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