Mixed feelings about the interface
The functionality is there but the UI feels cluttered sometimes. It's hard to find specific features when you need them quickly. That said, the customer support has been responsive when we've had issues.

Asana is a web-based project management and team collaboration platform that helps organizations track work and manage projects. The software allows teams to create tasks, set deadlines, assign responsibilities, and monitor project progress through various organizational views including lists, boards, and timelines. Asana serves businesses of various sizes seeking to streamline workflow management and improve team coordination.
Asana receives a generally positive reception from users, particularly for its flexibility and effectiveness in managing projects. Reviewers appreciate its adaptability to various workflows, with many highlighting the usefulness of features like task dependencies and custom fields.
The platform is especially favored by growing teams and remote startups, who find it instrumental in maintaining collaboration and visibility across projects. However, some users express concerns about a steep learning curve, noting that it can take time to fully grasp all the features and customization options. Additionally, the interface can feel cluttered, making it challenging to locate specific functionalities quickly. While Asana excels in project management, some reviewers mention limitations in reporting features and search functionality.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Project Management.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | −67% | 199 |
12 reviews of Asana. Filter by what matters to you.
The functionality is there but the UI feels cluttered sometimes. It's hard to find specific features when you need them quickly. That said, the customer support has been responsive when we've had issues.
Works well for basic project management but the reporting features are lacking compared to other tools. The free version is quite limited if you have a larger team.
Asana does what it promises but the search functionality could be better. Finding old tasks or conversations can be frustrating when you have months of project history.
Quick answers to the questions people ask most.
Asana is a web and mobile-based project management and team collaboration platform. It helps teams organize, track, and manage their work through features like task management, project timelines, team communication, and workflow automation.
Asana offers a free plan for teams up to 15 members with basic features. Paid plans start at $10.99 per user per month for Premium features, with Business and Enterprise tiers available at higher price points with advanced functionality.
Yes, Asana offers a free Basic plan that includes core features like task management, basic search, and collaboration tools. The free plan supports teams of up to 15 members and includes unlimited personal projects.
Asana provides support through their Help Center with articles and tutorials, email support for paid customers, and live chat support for Premium and higher tier users. Enterprise customers receive priority support with dedicated success managers.
Yes, Asana integrates with over 200 popular business applications including Slack, Microsoft Teams, Google Workspace, Adobe Creative Cloud, and Salesforce. These integrations help streamline workflows and reduce the need to switch between different tools.
Asana implements enterprise-grade security measures including data encryption, SOC 2 Type II compliance, and GDPR compliance. They also offer advanced security features like SAML single sign-on and data export capabilities for Business and Enterprise customers.
Yes, you can cancel your Asana subscription at any time without cancellation fees. Your account will remain active until the end of your current billing period, and you can downgrade to the free plan to continue using basic features.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Asana provides free mobile apps for both iOS and Android devices. The mobile apps include most desktop features, allowing you to manage tasks, communicate with team members, and track project progress on the go.
Premium ($10.99/user/month) adds timeline view, custom fields, and advanced search. Business ($24.99/user/month) includes portfolios, workload management, and advanced integrations, while Enterprise offers additional security, admin controls, and priority support.
You can sign up for a free Asana account at asana.com using your email address or Google account. Asana provides onboarding tutorials and templates to help new users set up their first projects and invite team members.
Asana is a web-based project management and team collaboration platform that helps organizations track work and manage projects. The software allows teams to create tasks, set deadlines, assign responsibilities, and monitor project progress through various organizational views including lists, boards, and timelines. Asana serves businesses of various sizes seeking to streamline workflow management and improve team coordination.