AST Travel Agency is a travel and tourism company that specializes in providing a wide range of travel services to individuals and groups. The company offers various options for booking flights, accommodations, and travel packages tailored to meet the diverse needs of travelers. With a focus on customer satisfaction, AST Travel Agency aims to create seamless travel experiences for both leisure and business clients. Targeting a broad audience of travelers, including families, solo adventurers, and corporate clients, AST Travel Agency is dedicated to helping customers navigate the complexities of travel planning. The company's user-friendly platform allows clients to explore different destinations, compare prices, and access valuable travel resources. By prioritizing transparency and reliability, AST Travel Agency positions itself as a trusted partner in the travel industry.
AST Travel Agency consistently receives glowing reviews, with customers praising the exceptional service provided by agents like Elena and Eugenia. Reviewers highlight their expertise in organizing cruises, noting that the entire booking process is smooth, stress-free, and tailored to individual needs.
Many express gratitude for the detailed information and support received, which enhances the overall travel experience. Clients appreciate the customized itineraries and flawless logistics, particularly for their first-time cruises. The agency's commitment to customer satisfaction is evident, as people feel safe and well-informed throughout their journeys. With no negative feedback reported, AST Travel Agency is highly recommended for anyone looking to book a memorable cruise. Overall, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 12 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 5.0 | 5 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“From the very beginning, all process was smooth and adaptive to our needs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Booking | Service | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 12 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: AST Travel Agency is #1 of 5 on overall rating in this group.
12 reviews of AST Travel Agency. Filter by what matters to you.
Over a year ago
I am glad that we used AST Travel Agency to book our first-ever cruise to Japan! From the very beginning, all process was smooth and adaptive to our needs. They helped with all the details - documents... See more
Over a year ago
Booked Caribbean luxury holiday through AST. Their concierge was top-tier-the itinerary was customised, and logistics flawless. Would use again.
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It was our first time on a cruise. We were very satisfied. Elena provided all the necessary information about the cruise, organized unforgettable excursions, and answered all our questions very quickly.
I am glad that we used AST Travel Agency to book our first-ever cruise to Japan! From the very beginning, all process was smooth and adaptive to our needs. They helped with all the details - documents we needed to travel, dining options, helpful tips for travelers. We will definitely use AST Travel Agency in the future! Thank you!
Booked Caribbean luxury holiday through AST. Their concierge was top-tier-the itinerary was customised, and logistics flawless. Would use again.
I had a fantastic experience working with Eugenia to book a cruise for me and my kids! She made the entire process so smooth and stress-free. Eugenia was always quick to answer all my questions and provided helpful suggestions every step of the way. She even recommended getting the Fun Pass, which turned out to be such a great addition to our trip — the kids loved it! She made sure we knew exactly what needed to be done and what to bring, which made everything feel organized and easy. I truly appreciated her attention to detail and her genuine care in making sure we had the best experience. I highly recommend working with Eugenia if you want a fun, well-planned, and worry-free vacation!
We recently worked with Eugenia to plan our first cruise, and the experience was absolutely fantastic from start to finish! She helped us find the perfect cruise that matched our schedule, budget, and interests. Eugenia was always available to answer questions and gave us a lot of suggestions. If you’re looking for someone who is professional, responsive, and genuinely cares about making your vacation perfect, look no further.
We are grateful to Eugenia and Elena for finding us cruises in Europe. It was a real pleasure working with her — she quickly found suitable options, offered us a selection to choose from, then got on a call with us and efficiently took care of everything. I highly recommend her to anyone planning a MSC cruise in Europe. If anyone needs help — don’t hesitate to reach out, Eugenia is truly an excellent agent!
Definitely booking AST again ,Elena knows her international travel,felt safe the entire time , great group, highly recommend .
I would like to express my sincere gratitude to AST Travel Agency for the wonderfully organized cruise! From the moment of booking to the journey itself, everything was top-notch. The company’s managers were very attentive, helped me choose the perfect itinerary, provided detailed information about all the nuances, and responded promptly to all my questions. The cruise exceeded my expectations: a comfortable ship, excellent service, and unforgettable experiences! I will definitely turn to you again and recommend you to my friends.
I booked my first cruise through this agency. No stress vacation. Elena did it all. Got the best deal for us, offered insurance options, informed about any restrictions and documents requirements. All my questions and concerns were answered. Highly recommended!!
This was our first-ever cruise, and I couldn’t be more thankful to Elena Ritter for making it such a smooth and stress-free experience! We sailed with Royal Caribbean on the Independence of the Seas, visiting Cozumel, Mexico, and the Cayman Islands. From the very beginning, Elena was incredibly helpful. She found us a great deal with only $200 deposit, provided expert advice, and made sure we got an onboard credit to use during the trip (which we spent on treats like wine and chocolate-covered strawberries 🍓🍷). Booking through an agent saved me so much time. Elena walked us through every detail, from picking the perfect cabin with a balcony (a must-have!) to sharing tips about what to pack and how to make the most of the trip. The cruise itself was unforgettable—fun, active, and relaxing all at the same time. My husband was absolutely thrilled with the entertainment, water slides, and unlimited ice cream. Meanwhile, I enjoyed the stunning sunsets and balcony views. I highly recommend booking your next cruise through Elena Ritter. Her expertise and personal approach make all the difference! Thank you, Elena, for an incredible vacation!
I bought family vacation on a cruise from this agency. We sailed on Royal Caribbean Independence of the Seas, with two stops in Cayman Island and Cozumel, Mexico. The price Elena found was lower than I could find myself. She also suggested insurance options. It was my first time on a cruise and it was good to get everything organized for me and my family. It saved a lot of time for me as a working mom. The cruise itself was amazing for the family vacation, my 4 years old loved the aquanauts club and water slides, also unlimited ice cream. Myself I loved the entertainment and resting while my boy enjoyed aquanauts club activities.lol. Food was unlimited and tasty, I would say 9/10.
I had an amazing experience with Elena from this travel agency! She helped us book an incredible trip at a very affordable price, and her attention to detail made all the difference. The travel tips she provided were so helpful, especially during our time on board. Throughout the entire process, Elena was always available to answer our questions and offer support, no matter the time. Her dedication and professionalism truly set her apart. I highly recommend Elena to anyone looking for a seamless and enjoyable travel experience!
AST Travel Agency is a travel and tourism company that specializes in providing a wide range of travel services to individuals and groups. The company offers various options for booking flights, accommodations, and travel packages tailored to meet the diverse needs of travelers. With a focus on customer satisfaction, AST Travel Agency aims to create seamless travel experiences for both leisure and business clients. Targeting a broad audience of travelers, including families, solo adventurers, and corporate clients, AST Travel Agency is dedicated to helping customers navigate the complexities of travel planning. The company's user-friendly platform allows clients to explore different destinations, compare prices, and access valuable travel resources. By prioritizing transparency and reliability, AST Travel Agency positions itself as a trusted partner in the travel industry.
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