Horrible!!!
Horrible!!!! Don't do it! It's a watered down version of a real high end cruise with the WORST customer service shoreside. I've contacted them 8 times over 3 months with very simple questions about my past cruises/loyalty program. If I do get a reply, it's weeks later and does not address my questions. Even if you do make it throrugh the horrific customer service, website that has been limited/down for over 3 months, etc. the onboard experience is lame at best. The cabins suck--super small bath. The food is OK but good luck getting a seat in either the buffet or main dining room....the service is stretched SOOOO thin that they are frantic and unable to even get you a glass of water before you're done eating. The entire thing has become a total joke. The word on the street is that they are going to file for bankruptcy...
