Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
Beal's Estate Agents receives overwhelmingly positive feedback from customers, highlighting their helpful staff and exceptional service. Reviewers frequently commend agents like Simon, Jay, and Oliver for their professionalism and responsiveness, noting how they make the property search and rental process stress-free.
Many people appreciate the team's ability to understand their needs and provide tailored assistance, which enhances the overall experience. However, a few critical comments mention issues with communication, particularly regarding email responses and follow-ups. Despite these minor concerns, the majority of reviews reflect a high level of satisfaction with Beal's services. Overall, Beal's Estate Agents is regarded as a reliable choice for those seeking property assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.4 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 4.8 | 17 |
| Jul 24 | 4.5 | 15 |
| Aug 24 | 4.9 | 59 |
| Sep 24 | 4.9 | 26 |
| Oct 24 | 4.9 | 40 |
| Nov 24 | 4.8 | 25 |
| Dec 24 | 4.4 | 18 |
| Jan 25 | 4.7 | 16 |
| Feb 25 | 4.6 | 18 |
| Mar 25 | 5.0 | 48 |
| Apr 25 | 5.0 | 17 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes”
“Do i deserve a bad reference for making all my payments even being late due to my hardships”
500 reviews of Beal's Estate Agents. Filter by what matters to you.
Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes. She is always quick to respond to any questions we have, and has been very approachable and kind. We are very thankful.
Simon helped us find our ideal flat. From start to finish he was friendly and 100% professional. He guided us through the paperwork and made the whole process stress free. We would highly recommend Simon and Beal's. Philip & Allison
As usual great teamwork by Oliver, Hannah & Jay Very professional , experienced and informative, I only use Beals for letting my properties , am very pleased with their services.
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Simon has been the agent helping me with finding the ideal property for me and my daughter for the past two weeks. He understood immediately what i like and made sure he showed me only places that would suit our needs. Once we secured a property, we faced some challenges with the process and he went above and beyond my expectations. I never imagined someone being so kind and helpful !!! If i was to find a property again, I would definitely ask for Simon again!!
Jay from the Park Gate Branch helped us secure a property after our initial rental fell through. His communication was impeccable and answered every question myself and my partner had, and we are both so incredibly happy with our new home. Thank you so much Jay, you will go far in the future. H & K.
Oli & his team provided me with an excellent customer experience in all dealings with them. I found them to be upfront, professional, personable, efficient & committed to delivering to both myself aswell as the landlord. They stand alone with regards to any letting agent service I have ever experienced. Such a refreshing experience & nice people to deal with always. Well done guys you are a credit to yourselves, respect! Oli is a very nice guy & his communication skills are second to none, his employer is extremely lucky to have him!
We have been dealing with Oliver from Beales for the past three years, he has truly made our tenancy an absolute dream. His professionalism and friendliness have been a pleasure and we have always felt well taken care of. We cannot recommend his services and the lettings team at Beales enough
We recently worked with Ollie, the branch manager, and were thoroughly impressed with his exceptional service. With two young children, we were looking for an estate agent who understood our unique needs, and Ollie delivered. He was professional, attentive, and made sure the process was as smooth as possible. Ollie kept us informed and provided expert advice every step of the way, all while being mindful of our family situation. His personable and proactive approach made the experience even better. We highly recommend Ollie to anyone looking for a top-notch estate agent. Thank you, Ollie, for making our move a success!
In a nutshell shell we had run into some personal problems on a health matter. We were very worried that we needed to move early to be closer to the family. I approached Chloe initially and she had to involve Natalia (Both from the Bittern Branch) as it was not straight forward. Between them they sorted everything out within hours of being told the problem. They managed to negotiate an early release date and generated lots of interest, viewings and offers for the property meaning all the landlord had to do is accept an offer to not be out of pocket. They are both very friendly and extremely professional and I would definitely recommend Beals directly due to how they represented the business and seamlessly conduct day to day business.
We had to end our contract with our landlord early due to health problems and personal reasons, Chloe and Natalia at the Bitterne Branch went above and beyond, and sorted everything with the landlord so we could be released early. They have also looked after the landlord, to fill the property so he his not at a loss, very professional.
I am lucky to have Beals for renting a house. Thank you Chelsea, she is professional, efficient and really helpful. Thank you for fixing the problems so fast and always know what I need. Thank you so much.
Recently went to beals park gate for the second time now and they never fail to impress me and especially Hannah. Hannah walked me round the property in detail and give me plenty of time to have a good look. It was very well kept and of course I had to take it and even from then on, everything went smoothly and very quick. Highly recommend.
Had a viewing booked in with Hannah, she was extremely polite and knowledgable. She kept me in the loop about the property and any potential future properties! Excellent experience
Jay Morris was extremely helpful when he showed us around an apartment on Saturday (29th March). Jay answered all of our questions and was very considerate when listening to our comments and feedback.
Great Service and very helpful, I want to say that Muhammad been very helpful in finding me a tenant so quick as my previous agent couldn’t find me a tenant, will definitely be using Beals estate agents.
Beal's Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in a range of property services including sales, lettings, and property management. The company aims to provide tailored guidance for individuals looking to buy, sell, rent, or let properties. With a focus on customer support, Beal's offers various resources such as seller guides, landlord information, and tenant FAQs to assist clients throughout their real estate journey. Targeting homeowners, landlords, and tenants, Beal's Estate Agents delivers expert marketing strategies and financial services to facilitate smooth transactions in the property market. The agency has recently unified its operations under the Charters brand, enhancing its ability to provide cohesive and efficient service to clients across its branches. For more information, visit their website at beals.co.uk.
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