Bitwarden is a password management service that helps individuals and businesses store, generate, and manage their passwords and other sensitive information securely. The platform offers encrypted vault solutions across multiple devices and browsers, allowing users to access their credentials while maintaining security through features like two-factor authentication. Bitwarden provides both free and premium plans for personal users, as well as business solutions for organizations seeking to manage employee password security.
Bitwarden receives a generally positive reception from users, particularly for its robust security features and effective password management capabilities. Reviewers appreciate the zero-knowledge architecture, which instills confidence in data security, and many find the product to be a solid choice for business use, especially with its competitive pricing and useful team collaboration tools.
Outstanding customer service is frequently highlighted, with users noting helpful support during migration. However, some customers express dissatisfaction with the user interface, describing it as feeling outdated and in need of modernization. Additionally, there are mentions of certain business-specific features being underdeveloped, which could benefit from improvements.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Productivity Tools.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 367 | |
| 4.1 out of 5 (good) | 100 out of 100 | +7% | 97 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | 581 | |
| 2.2 out of 5 (poor) | 100 out of 100 | +8% | 224 |
12 reviews of Bitwarden. Filter by what matters to you.
Works well for basic password sharing and management. The business dashboard provides good oversight of team usage. However, the advanced features like custom fields and secure notes feel limited compared to enterprise alternatives. Good starting point for smaller teams though.
The core functionality works well and our team has adapted quickly to using it. The browser extensions are reliable and the vault organization is intuitive. My main issue is with the reporting features - they're pretty basic compared to what we had with our previous enterprise tool. Customer support has been responsive when we've had questions.
The password management itself is excellent, but some of the business-specific features feel underdeveloped. The user onboarding process could be smoother and the policy enforcement options are limited. Still better value than competitors though.
Quick answers to the questions people ask most.
Bitwarden is a password management service that helps individuals and businesses securely store, generate, and manage passwords and sensitive information. We offer personal plans, business plans with team collaboration features, and enterprise solutions with advanced security controls and compliance features.
Bitwarden offers a free plan for personal use and paid business plans starting at $3 per user per month. Enterprise plans with advanced features like SSO integration and compliance reporting are available at $6 per user per month.
Yes, Bitwarden uses end-to-end encryption with AES-256 bit encryption and zero-knowledge architecture, meaning only you can decrypt your data. We undergo regular third-party security audits and maintain SOC 2 Type 2 compliance.
You can reach our support team through the help center at bitwarden.com/help, submit a support ticket through your account, or email us directly. Business and enterprise customers receive priority support with faster response times.
Bitwarden works on all major platforms including Windows, Mac, Linux, iOS, Android, and all popular web browsers. You can access your vault through desktop apps, mobile apps, browser extensions, or the web vault.
Yes, Bitwarden supports importing data from over 50 different password managers and browsers including LastPass, 1Password, Dashlane, and Chrome. The import process is straightforward and can be done through the web vault.
Yes, we offer a 7-day free trial for business and enterprise plans. You can start your trial without providing payment information and upgrade at any time during or after the trial period.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
If you forget your master password, you'll need to delete your account and start over, as Bitwarden cannot reset it due to our zero-knowledge security model. We recommend setting up password hints and keeping a secure backup of your master password.
Yes, Bitwarden offers integrations with popular business tools including Active Directory, LDAP, SAML SSO providers, and SCIM for user provisioning. Enterprise plans include advanced directory services and API access for custom integrations.
Bitwarden offers refunds within 30 days of purchase for annual subscriptions if you're not satisfied with the service. Monthly subscriptions can be cancelled at any time and you'll retain access until the end of your billing period.
Bitwarden is a password management service that helps individuals and businesses store, generate, and manage their passwords and other sensitive information securely. The platform offers encrypted vault solutions across multiple devices and browsers, allowing users to access their credentials while maintaining security through features like two-factor authentication. Bitwarden provides both free and premium plans for personal users, as well as business solutions for organizations seeking to manage employee password security.
